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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"Peninsula Harley-Davidson is a great dealer, whether you are a new H-D customer or a long time H-D rider. One of the many things that set Peninsula apart for me is that they let me ride every bike on the showroom floor that I wanted to so I could make a truly informed decision. Ron Sanford answered every question I had, put absolutely no pressure on me and even went to another dealer to bring in the Vivid Black FLHTCU that I ultimately purchased. Check out other dealers if you must, but stop by and see Ron before you make your final decision ... you'll be glad you did. Kim, Patrick and all the other Peninsula H-D folks I've worked with have been equally friendly, professional and supportive, too ... and I love my new Electra Glide!"
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| By: Rob Redwood City,CA |
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"Ron Sanford went the extra mile to assist me in purchasing my 2010 Street Glide.
Kim was terrific with the F&I
Parts and Service are great too
Your dealership rocks!
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| By: rex Half Moon Bay,CA |
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"Ron Sanford's easy going personality and no pressure approach to sales is so disarming. He delt only with facts and was direct and open about all aspects of the sales experience.
Kim Goodsite seems more like a trusted friend than a sales manager......
Other dealer staff were equally friendly.........especially ole Rocky !!
Over the best sales staff I ever encountered.........ever."
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| By: Randy San Jose,CA |
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"Ron Stanford is the man to go to if you are looking to buy a new Harley. He is straight forward and makes deals happen! Thanks HD Peninsula for making a purchase so easy! Thanks again Ron, I'm lovin my new Harley!"
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| By: Paul Atherton,CA |
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"I looked all over the entire state for '09 softtail springer and I found it at Peninsula harley davidson. I live 3 and 1/2 hours away but Ron Stanford arranged everything for me. The bike was ready when they said it would be and with all the options I asked for. Thanks Peninsula H-D for the great experience dealing with all the staff. Thanks Ron I love my new Harley.. "
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| By: Kevin Reedley,CA |
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"I had a great buying experience at Peninsula H-D. As this was my first Harley I needed some help choosing the right bike for me. Ron was very knowledgeable and helped me make the right choice. The service dept. was great at installing some parts quickly so I could ride off that same day. The ladies in the merchandise dept. are also very nice and helpful. If you have a Harley or are shopping for one I recommend you give them a try. It's a pleasure doing business with them."
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| By: Rubens South San Francisco,CA |
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"Absolutely, the BEST buying experience I have had... This dealership has a completely different feel than any other I have visited or conducted business with... The staff, from Sales, to Service, to Parts is not only knowledgeable, but friendly as well. Many thanks to Ron, Kim, Paul, Pablo, and Andrea ! If you want an pleasurable, no pressure, honest buying experience - This is the place !"
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| By: David Sunnyvale,CA |
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"Buying a Harley at Peninsula was a very pleasant experience... Ron did take great care of me as a first time buyer. No hassle, no pressure... Tried 5 bikes to see for myself how they handle. Ended up with the Softail CVO, an expensive but very colourful dream... THANKS
Philippe"
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| By: Philippe burlingame,CA |
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"This is the place to get your Harley! Everyone goes above and beyond to get you what you want out of a motorcycle. Its like having your own team of experts. For sure the best dealer around. Go see Ron, he knows what best for ya."
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| By: Vlad redwood city,CA |
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"it'was so easy to deal with the friendly staff .great feel & no games.my saleman Ron was the best we have ever delt with in a retail environment courtious and respecful we look forward purchsing our second bike soon from Ron & staff. "
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| By: Anonymous ,CA |
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"Love the dealer ship everyone makes you feel like your at home parts guys are cool know you by name Great H/D Dealership Adios Amigos"
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| By: Jeff san mateo,CA |
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"You would be hard pressed to find a better group of people to trust your sled to....Ralph,and Bryan helped me through a difficult "extended warranty" debacle.Given their options,recommendations,and generosity,got me back in the saddle fast.the bike now has the "grunt" it should've had when I first purchased it from another dealer in 2005.their honesty and professionalism,I must admit,I didnt expect.thank you gentlemen,and 'of course'... Andrea "
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| By: Anonymous san francisco,CA |
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"The best service department I've found from any brand of motorycle! Friendly, knowledgeable, willing to go the extra distance to fix anything thats wrong. The best trained mechanics I've had the pleasure to meet! The service advisor is always willing to help you find just the right solution for any problem. The service manager is just down right fantastic. Can answer just about any question and often has great recommendations too.
The Parts staff is outstanding as well. Always at the ready, to find whatever part you need. Most I've had to wait for a special part is a day or two. Often next day.
Friendly curtesy calls to inform you that your parts are in. The staff always makes a point to remember your first name and makes you feel at home. I hope this dealership will be around for a long time to come. Its a rare find in this day and age to find an honest, friendly, knowledgeable dealership that one looks forward to visiting."
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| By: Anonymous San Jose,CA |
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"This dealership is the BEST!!! Diane made me comfortable and confident on purchasing my very first Harley! She's the best salesperson I've met. Very helpful and not pressuring. I really appreciated her introducing me to the Harley Peninsula family and I look forward to keeping my ties with them. I'm going to enjoy my 2009 Sportster for now but I am definately coming back to this dealership to upgrade down the road.
Thanks again Diane and Harley Peninsula!!"
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| By: Troy Foster City,CA |
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""SHE BELIEVED SHE COULD, AND SO SHE DID."
Buying a Harley Davidson (2009) FXDB has been a dream of mine for years. I finally did it, with the help of Dianne in sales. She was supportive, informative & a real class act. I want to thank Dianne and the Peninsula HD Team for all their help to make my dream a reality. I wouldn’t change a thing if I had to do it again. They made me feel like I am a part of the family. Thanks Guys & Gals. I’ll see you on the road!
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| By: Emily Santa Clara,CA |
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"From the second i walked in to the dealer, i was welcomed. Then asked if i needed help, i said yes, i want to buy a Nighster... And from there Diane took the stage and got the ball rolling, i was interesed in upgrades so i was directed to parts... And once again, treated with great respect, i was more than completely satisfied. I slapped my deposit on the bike which should be here sometime next month. I highly recomend this dealer for anyone interested in buying a Harley."
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| By: Alex San Mateo ,CA |
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"Diane is a great no pressure sales person, she sales the bikes by utilizing her knowledge about the products. She is a pleasure to work with and always has great information to share...even after you have already purchased :)"
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| By: Robert San Carlos,CA |
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"Diane was a delight to work with! She provided excellent customer service and a streamlined purchasing experience. She is a great salesperson as she did the most important thing in sales. she listened to what I wanted. Being a sales person myself, this is the biggest mistake salespeople make. They are usually so focused on over selling the product.
Although with Diane, it was different. I have been researching my Deluxe purchase for about 5 weeks and shopped 6 dealerships. When I called Diane, she was very open and friendly, and I told her exactly what I wanted. After a 20 minute phone call, I scheduled an appointment for later that day. My paperwork was all filled out waiting for me, so all I had to do was sign and smile. No extra sales pitch, no BS, no nonsense.
Thanks Diane for your terrific service. I will be recommending all my friends and family to you!
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| By: Anonymous Fremont,CA |
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"Diane is great. I never felt any high pressure. Answered all my questions She made buying our two bikes a good experience. I'm a satisfied customer.
Jeanne Muylaert"
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| By: jeanne redwood city,CA |
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"Buying a Harley from Peninsula Harley was a real family experience. Not only did I get a great price, but their team really cared that I was happy and well taken care of from delivery through fixing a clutch problem. I highly recommend anyone to visit these highly skilled professionals."
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| By: Stephen Sunnyvale,CA |
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"It was a long time dream to get a Harley. My experience at Peninsula HD was EXCELLENT!!! Special thanks to Kim. I just wish the weather would dry out and warm up for great riding! Thanks again!
Michael and Kathy Galbraith"
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| By: Michael Petaluma,CA |
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"I had my first Harley "back in the day;" (1978). Since then I've rolled many miles on different bikes, but when it was time to come back to the mother ship, I went to see the folks at Peninsula HD. After much sitting on--and talk about--various bikes, I put my money down on a black 2008 FLSTF Fat Boy!
The bike is sweet and made even better by the support I've had from Sales, Service, and Parts (gotta have some extras). I look forward to many miles catching bugs in my smile knowing you guys are there when I need something."
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| By: Jeff Cupertino,CA |
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"I wanted to buy my first Harley and when I looked at another dealer they seemed bother when I asked some question about the bikes, but at Peninsula the staff was very polite, freindly and answered all my question. They made me feel like I was a long time customer. Thanks Peninsula HD"
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| By: Fulvio San Carlos,CA |
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"WELL!
I only purchased one new deluxe softail!, I then went back and purchaed a new V Rod ! Now I have two beautiful bike to ride. Peninsula Harley treated me very well and enjoy going there just to look at other bikes for fun and the enviornment of beautiful Harleys
Harold Hong
San Carlos, Ca "
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| By: Harold SAN CARLOS,CA |
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"just purchased our second 2008 flhtcu from peninsula hd. dianne in sales rocks and the whole dealership was fantastic to work with. this is the third hd dealership i have purchased from and the only dealership i would return to and refer friends to. straight up pricing and great communication. thanks peninsula hd for a fun bying experience. we love our new rides!"
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| By: shari brentwood,CA |
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| By: Anonymous Daly City,CA |
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"Had a very good experience purchasing two FXDB's for me and my son. Would recommend this dealer to anyone interested in purchasing a Harley. "
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| By: Michael Daly City,CA |
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| By: Anonymous San Francisco,CA |
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"Peninsula HD, I recommend it."
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| By: Anonymous Hayward,CA |
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"I've been planning to get a HD again for a number of years. The company website got me thinking about it more seriously and I knew about your dealership from the sign I could see from the 101. The whole buying experience was very enjoyable. Sales and Management were patient with my questions and Sue and Diane were able to put together a price that I could afford. I would reccommend your dealership to anyone."
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| By: Dale Sunnyvale,CA |
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"Jim and Sue were knowledgeable, mature, and thorough. Jim answered every question, even the most annoying and arcane. He was patient with me in the extreme. Sue remembered me from three days earlier (I'm not used to this). I've owned 25 motorcycles in as many years, but none, and I mean none, and no dealership, has ever made me feel exactly right about my purchase. I bought a 2008 Buell XB9SX City Cross. Wait till you meet Frank, too. He works on Buells. The whole experience was nearly transcendent. Thank you, Peninsula."
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| By: Marc Santa Clara,CA |
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"During the finance process,I was asked to provide information that I'd never been ask before, even when I bought a house. "
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| By: Edgar San Jose,CA |
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"I purchaced a new front wheel for my Deuce from Joe in parts, he really helped me out. I had the wheel installed by service, after getting the bike back it had a wobble in it (not all the time). Andrea and Red made sure they took care of the problem. I really like the follow-up calls from service to make sure everything is OK with the bike."
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| By: Neal El Granada,CA |
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"There was a little bit of a mixup around which bike I ordered. This was cleared up quickly once I discovered it. It didn't help that I changed my mind a couple of times either."
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| By: Dennis Redwood City,CA |
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"Recently had a 50K service done on my bike and was very pleased with the service. The service staff kept me informed as to the progress and the service was done in a timely, professional manner. The bike was ready when I was told it would be and it had been detailed and looked great. "
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| By: Mike San Mateo ,CA |
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"Unlike other dealers, the sales team gave me a square deal.
Fair trade-in value and sales price.
Very informative. No questions unanswered.
I would recommend this dealer to all that ask."
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| By: Anonymous Santa Clara,CA |
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"Don't see what you want/need in Motorclothes? Just ask Natalie! I've knew that the parts department is happy to help research and order the those special bike needs/wants but recently I mentioned to Natalie that I wanted a pair of red gauntlet gloves like I had seen at the dealership in Eureka. I had been on a quest for those red gloves. Natalie checked her supplier's catalog and shortly I had my red gloves. The entire staff at PHD works to maximize the "Harley" experience for you. "
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| By: Becky San Mateo,CA |
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"I had a flat on my way to work 5/14/07 called Road America towed it to Peninsula Harley they put on a new tire and found 2 safety recalls on my bike they fixed one and ordered part to do the other. They also did a complete wipe down of my bike it looked great when I picked it up. Thanks guys for the great service!"
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| By: Dan San Mateo,CA |
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"The Dealer: From sales to merchandise to service - triple A all the way. Diane, Kim, Natalie! All bent over backwards to earn my business. And I visited others - but you win hands down - this is my dealer!
The Bike: Buell Lightning long. This is not a "bike," it is a motorcycle in the true American sense. Brilliant in its simplicity and design, it make all the right sounds. You don't hear it coming, you feel it coming. Everytime I stop, people gawk. And the handling, braking and acceleration are more than I could ever truly take advantage of. There is nothing not to like about this bike! No better value exists. I hope to ride it for years - WOW!
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| By: Keith San Francisco,CA |
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"I have been buying parts, getting service and buying lots of clothes since the early 90's. Everyone is always ready to help me. It is my home away from home. I am usually running in and out for a part or oil, etc. and they always have what I need. People stop me on the street and compliment me on my great outfits that they can't find at any other Harley store. Thank you Natalie for making me look so good. All my friends have gotten great deals when buying a new bike. Hopefully one of these days I will be making another bike purchase as well. Thanks to everyone who works at PHD. "
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| By: Linda San Carlos,CA |
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"I've been wrenching my own scooters since the 60's. When I need parts, PHD either has them or can get them for me. Since I don't like to pay more than I need to, I "shop". PHD's prices, amazingly enough, PHD is generally lower than the outside shops, especially with the Members discount.....and the guaranty is "no hassle". The Sales people give great service, as they'll take time to help me find what I need. Couldn't ask for a better sales staff. The few times I wanted service done at PHD, The waiting time was almost 2 weeks."
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| By: Steve San Mateo,CA |
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"Personally, I would not take my bike anywhere else to get its service unless I'm on a long trip and have to do so. Only one other shop has worked on my bike and that was in Hays, Kansas. The entire service crew is fabulous. They tell me what should be repaired or serviced, what can wait for the next service. The Parts counter staff are amazing and they have helped me research the correct offsets for my highway pegs because my legs are short. The clothing department staff were very patient and showed me practically every woman's boot they had in stock. Everyone is friendly, courteous and goes the extra mile. "
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| By: Karen Schacht San Mateo,FL |
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"Kim, Jamie, and Sue were all fantastic! This is my second bike purchased with Peninsula HD...both times were great with entire staff. Thank You!
David Melvin"
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| By: david san jose,CA |
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"Im a vietnam vet and also served in the korean dmz hostile fire zone. Im rated 100% disabled by the government for PTSD. I do not like people.I rode back in the 70s. I went to other dealers and this may sound naive but price became second and the feelings became first. I went back to peninsula because I liked the way I felt. Ron and Kim made me feel like I was a poker buddy. Kim mentioned "cycletherapy" which hit the nail on the head. This purchase and the people I've met like Ron and Kim may be just what I needed to rejoin the world and I want to thank everyone in the Harley family for welcoming me into the fold."
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| By: robert san bruno,CA |
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