|
| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
| |
|
|
"Diane is a great no pressure sales person, she sales the bikes by utilizing her knowledge about the products. She is a pleasure to work with and always has great information to share...even after you have already purchased :)"
|
| By: Robert San Carlos,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
|
"Diane was a delight to work with! She provided excellent customer service and a streamlined purchasing experience. She is a great salesperson as she did the most important thing in sales. she listened to what I wanted. Being a sales person myself, this is the biggest mistake salespeople make. They are usually so focused on over selling the product.
Although with Diane, it was different. I have been researching my Deluxe purchase for about 5 weeks and shopped 6 dealerships. When I called Diane, she was very open and friendly, and I told her exactly what I wanted. After a 20 minute phone call, I scheduled an appointment for later that day. My paperwork was all filled out waiting for me, so all I had to do was sign and smile. No extra sales pitch, no BS, no nonsense.
Thanks Diane for your terrific service. I will be recommending all my friends and family to you!
"
|
| By: Anonymous Fremont,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Diane is great. I never felt any high pressure. Answered all my questions She made buying our two bikes a good experience. I'm a satisfied customer.
Jeanne Muylaert"
|
| By: jeanne redwood city,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Buying a Harley from Peninsula Harley was a real family experience. Not only did I get a great price, but their team really cared that I was happy and well taken care of from delivery through fixing a clutch problem. I highly recommend anyone to visit these highly skilled professionals."
|
| By: Stephen Sunnyvale,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"It was a long time dream to get a Harley. My experience at Peninsula HD was EXCELLENT!!! Special thanks to Kim. I just wish the weather would dry out and warm up for great riding! Thanks again!
Michael and Kathy Galbraith"
|
| By: Michael Petaluma,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I had my first Harley "back in the day;" (1978). Since then I've rolled many miles on different bikes, but when it was time to come back to the mother ship, I went to see the folks at Peninsula HD. After much sitting on--and talk about--various bikes, I put my money down on a black 2008 FLSTF Fat Boy!
The bike is sweet and made even better by the support I've had from Sales, Service, and Parts (gotta have some extras). I look forward to many miles catching bugs in my smile knowing you guys are there when I need something."
|
| By: Jeff Cupertino,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I wanted to buy my first Harley and when I looked at another dealer they seemed bother when I asked some question about the bikes, but at Peninsula the staff was very polite, freindly and answered all my question. They made me feel like I was a long time customer. Thanks Peninsula HD"
|
| By: Fulvio San Carlos,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"WELL!
I only purchased one new deluxe softail!, I then went back and purchaed a new V Rod ! Now I have two beautiful bike to ride. Peninsula Harley treated me very well and enjoy going there just to look at other bikes for fun and the enviornment of beautiful Harleys
Harold Hong
San Carlos, Ca "
|
| By: Harold SAN CARLOS,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"just purchased our second 2008 flhtcu from peninsula hd. dianne in sales rocks and the whole dealership was fantastic to work with. this is the third hd dealership i have purchased from and the only dealership i would return to and refer friends to. straight up pricing and great communication. thanks peninsula hd for a fun bying experience. we love our new rides!"
|
| By: shari brentwood,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
| By: Anonymous Daly City,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Had a very good experience purchasing two FXDB's for me and my son. Would recommend this dealer to anyone interested in purchasing a Harley. "
|
| By: Michael Daly City,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
| By: Anonymous San Francisco,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Peninsula HD, I recommend it."
|
| By: Anonymous Hayward,CA |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I've been planning to get a HD again for a number of years. The company website got me thinking about it more seriously and I knew about your dealership from the sign I could see from the 101. The whole buying experience was very enjoyable. Sales and Management were patient with my questions and Sue and Diane were able to put together a price that I could afford. I would reccommend your dealership to anyone."
|
| By: Dale Sunnyvale,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Jim and Sue were knowledgeable, mature, and thorough. Jim answered every question, even the most annoying and arcane. He was patient with me in the extreme. Sue remembered me from three days earlier (I'm not used to this). I've owned 25 motorcycles in as many years, but none, and I mean none, and no dealership, has ever made me feel exactly right about my purchase. I bought a 2008 Buell XB9SX City Cross. Wait till you meet Frank, too. He works on Buells. The whole experience was nearly transcendent. Thank you, Peninsula."
|
| By: Marc Santa Clara,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"During the finance process,I was asked to provide information that I'd never been ask before, even when I bought a house. "
|
| By: Edgar San Jose,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I purchaced a new front wheel for my Deuce from Joe in parts, he really helped me out. I had the wheel installed by service, after getting the bike back it had a wobble in it (not all the time). Andrea and Red made sure they took care of the problem. I really like the follow-up calls from service to make sure everything is OK with the bike."
|
| By: Neal El Granada,CA |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
|
"There was a little bit of a mixup around which bike I ordered. This was cleared up quickly once I discovered it. It didn't help that I changed my mind a couple of times either."
|
| By: Dennis Redwood City,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Recently had a 50K service done on my bike and was very pleased with the service. The service staff kept me informed as to the progress and the service was done in a timely, professional manner. The bike was ready when I was told it would be and it had been detailed and looked great. "
|
| By: Mike San Mateo ,CA |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"Unlike other dealers, the sales team gave me a square deal.
Fair trade-in value and sales price.
Very informative. No questions unanswered.
I would recommend this dealer to all that ask."
|
| By: Anonymous Santa Clara,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"Don't see what you want/need in Motorclothes? Just ask Natalie! I've knew that the parts department is happy to help research and order the those special bike needs/wants but recently I mentioned to Natalie that I wanted a pair of red gauntlet gloves like I had seen at the dealership in Eureka. I had been on a quest for those red gloves. Natalie checked her supplier's catalog and shortly I had my red gloves. The entire staff at PHD works to maximize the "Harley" experience for you. "
|
| By: Becky San Mateo,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I had a flat on my way to work 5/14/07 called Road America towed it to Peninsula Harley they put on a new tire and found 2 safety recalls on my bike they fixed one and ordered part to do the other. They also did a complete wipe down of my bike it looked great when I picked it up. Thanks guys for the great service!"
|
| By: Dan San Mateo,CA |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
|
"The Dealer: From sales to merchandise to service - triple A all the way. Diane, Kim, Natalie! All bent over backwards to earn my business. And I visited others - but you win hands down - this is my dealer!
The Bike: Buell Lightning long. This is not a "bike," it is a motorcycle in the true American sense. Brilliant in its simplicity and design, it make all the right sounds. You don't hear it coming, you feel it coming. Everytime I stop, people gawk. And the handling, braking and acceleration are more than I could ever truly take advantage of. There is nothing not to like about this bike! No better value exists. I hope to ride it for years - WOW!
"
|
| By: Keith San Francisco,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I have been buying parts, getting service and buying lots of clothes since the early 90's. Everyone is always ready to help me. It is my home away from home. I am usually running in and out for a part or oil, etc. and they always have what I need. People stop me on the street and compliment me on my great outfits that they can't find at any other Harley store. Thank you Natalie for making me look so good. All my friends have gotten great deals when buying a new bike. Hopefully one of these days I will be making another bike purchase as well. Thanks to everyone who works at PHD. "
|
| By: Linda San Carlos,CA |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I've been wrenching my own scooters since the 60's. When I need parts, PHD either has them or can get them for me. Since I don't like to pay more than I need to, I "shop". PHD's prices, amazingly enough, PHD is generally lower than the outside shops, especially with the Members discount.....and the guaranty is "no hassle". The Sales people give great service, as they'll take time to help me find what I need. Couldn't ask for a better sales staff. The few times I wanted service done at PHD, The waiting time was almost 2 weeks."
|
| By: Steve San Mateo,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Personally, I would not take my bike anywhere else to get its service unless I'm on a long trip and have to do so. Only one other shop has worked on my bike and that was in Hays, Kansas. The entire service crew is fabulous. They tell me what should be repaired or serviced, what can wait for the next service. The Parts counter staff are amazing and they have helped me research the correct offsets for my highway pegs because my legs are short. The clothing department staff were very patient and showed me practically every woman's boot they had in stock. Everyone is friendly, courteous and goes the extra mile. "
|
| By: Karen Schacht San Mateo,FL |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Kim, Jamie, and Sue were all fantastic! This is my second bike purchased with Peninsula HD...both times were great with entire staff. Thank You!
David Melvin"
|
| By: david san jose,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|  Check for this tag on select bikes 
| |
|
|
|
